Where Am I Going Wrong with My Online Ads?

02 Jul 2024

Advertising is the lifeblood of many businesses, but optimizing online advertising campaigns can be a real challenge. According to recent research, over 80% of ads fail to reach the necessary "attention threshold" to make a lasting impression from a brand-building perspective. This statistic highlights the importance of understanding and addressing the common pitfalls that lead to wasted ad spend and sub-optimal results. In this article, we'll explore several key areas where businesses often go wrong with their online advertising efforts and provide actionable tips to help you avoid these costly mistakes and ensure your ads effectively reach and engage your target audience.

Lack of Audience Targeting

Studies show that most marketers don't fully understand their target audience when running online advertising campaigns. According to a recent report, over 50% of online users feel that the ads they see are irrelevant to them. This suggests a significant disconnect between the intended audience and the actual audience you're reaching.

To optimize your audience targeting, conducting thorough research to build a detailed profile of your ideal customer is essential. Consider factors like demographics, interests, behaviours, and pain points. Use the advanced targeting options available on your advertising platform to reach the right people, whether through location targeting, device targeting, interest-based targeting, or retargeting.

Failing to properly define and target your audience can lead to wasted ad spend and low results. Your ads may be shown to users with little interest in your products or services, resulting in low click-through and conversion rates.

Not Measuring Your ROAS

One of the most critical mistakes businesses make with their online advertising campaigns is failing to measure their return on ad spend (ROAS). ROAS is a KPI that indicates the revenue every dollar spent on advertising generates. Without tracking and analysing your ROAS, you won't clearly understand which campaigns are effective and which ones are draining your budget.

To measure your ROAS, you'll need to set up proper conversion tracking and ensure that all revenue generated from your ads is accurately attributed. This may involve integrating your advertising platform with your e-commerce platform or tracking pixels to monitor conversions.

Once you have your ROAS data, you can start analyzing it to identify areas for improvement. Look for campaigns or ad groups with low ROAS and consider adjusting your targeting, ad copy, or landing pages to improve performance. Conversely, identify high-performing campaigns and consider increasing your budget to capitalize on their success.

Not Optimising Your Budget

Most marketers tend to throw more money at the problem instead of finding what's working and spending on that. This approach often leads to wasted ad spend and suboptimal results. To optimize your budget, it's essential to regularly analyse your campaign performance and make data-driven decisions about where to allocate your resources.

One effective strategy is to identify your best-performing campaigns, ad groups, and keywords. Look for areas with high click-through rates, conversion rates, and strong return on investment. Consider increasing your budget for these high-performing elements to capitalize on their success. For example, suppose you find that a specific ad group targeting a particular audience segment is generating a significantly higher return than other ad groups. In that case, you may want to allocate more of your overall budget to that ad group.

Conversely, identify underperforming campaigns, ad groups, and keywords. Look for areas with low click-through rates, conversion rates, and poor return on investment. Consider pausing or reducing the budget for these elements to free up resources for more effective campaigns. This could involve eliminating low-converting keywords from your campaigns or reducing the budget for ad groups that are consistently underperforming.

Neglecting Negative Keywords

If you're running online advertising campaigns and not seeing the results you expect, neglecting negative keywords could be one of the culprits. In fact, a recent study found that half of online advertisers don't even use negative keywords at all.

Negative keywords are a crucial component of digital advertising that allows you to intentionally exclude certain words or phrases from your ad campaigns. When you add a negative keyword, you instruct the ad platform not to display your ads when a user's search query contains that specific term. This strategic approach prevents your ads from appearing in unrelated or irrelevant search results.

Utilizing negative keywords allows you to filter out irrelevant traffic, refine your target audience, and enhance your ad relevance and quality scores. This leads to cost savings, improved return on investment (ROI), and better conversion rates. That said, it's important to strike a balance and avoid overusing negative keywords, as this can significantly limit your campaign's reach. Regular keyword research is essential to identify new negative keywords and stay attuned to evolving search trends and user behaviour.

Using a Generic Buyer Journey

According to a Pardot study, 70% of buyers use Google at least two or three times while researching during the consideration phase. This suggests that many businesses are missing the mark when it comes to optimizing their online advertising strategies to align with the different stages of the buyer's journey.

Relying on a generic, one-size-fits-all approach to online advertising often fails to reach and engage potential customers effectively. Each stage of the buyer's journey - awareness, consideration, and decision - requires tailored ad content and targeting to address the unique needs and interests of the audience.

In the awareness stage, ads should focus on educating and informing, providing valuable insights to help customers recognize a problem or need. During the consideration stage, ads should highlight the unique features and benefits of the product or service, differentiating it from the competition. Finally, in the decision stage, ads should offer compelling incentives, such as discounts or testimonials, to encourage the customer to take action.

Aligning online advertising strategies with the specific stages of the buyer's journey means creating a more personalized and effective customer experience, ultimately driving higher engagement and conversion rates.

Optimising Online Ads for Success

Online ads are the cornerstone of many digital marketing strategies, but businesses often struggle to achieve the desired results. By analysing the effectiveness of their campaigns and making data-driven adjustments, companies can identify areas for improvement and optimize their online advertising efforts for greater success.

This approach requires a deep understanding of the target audience, a commitment to testing and iterating, and a willingness to adapt to changing market conditions and consumer preferences. With the right strategies in place, businesses can leverage the power of online advertising to drive growth, build brand awareness, and ultimately achieve their marketing goals.

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